As you all know earlier this year we sent out a survey to all our staff, the purpose of which was to harness the power and experience of our people and to make SPGL a better place to work. The thoughtful insights provided have been truly valuable in better understanding both our people and our company.
Thanks to everybody who took part, we had a participation rate of over 70%, and overall engagement score of 67.2%, which is an excellent result for a first survey. Over the coming months we hope to gradually improve this score.
We have reviewed all of the feedback and are making positive changes which will hopefully ensure that SPGL is an even better place to work; an environment where everyone feels connected and are able to work more productively.
Our people are always top priority, so implementing this platform has enabled us to have a secure two-way anonymous platform for sharing ideas, innovations, suggestions and general feedback.
There were three key improvement themes that came out of the survey:
Here is a summary of the actions we have already taken as a result of your feedback:
Moving forward, we plan to carry out another survey in Q1/Q2 next year and we look forward to sharing ideas and insights with you all!